Commercial Operations Manager

This is an excellent opportunity to join a global shipping company based in Glasgow.

We are looking for an experienced Commercial Operations Manager to oversee the Operations Team responsible for a fleet of Chemical, DPP and CPP Tankers, together with Container Vessels.

The successful candidate will be responsible for ensuring the safe, efficient and cost-effective operation of the fleet whilst providing support and guidance to the operations staff.

Responsibilities

• Manage and oversee the Operations Team (5 direct reports)
• Monitor the day-to-day operation of the fleet, including voyage planning, scheduling and execution.
• Oversee bunkering activities and agent nominations.
• Monitor and control voyage costs, including port expenses and disbursements.
• Liaise with Owners, Commercial Managers, Masters, Charterers, Brokers and Agents on operational matters.
• Assist Masters with cargo-related issues, including coating compatibility, tank cleaning requirements and cargo queries.
• Approve voyage-related expenses and oversee operational accounting matters.
• Monitor outstanding receivables including freight, hire, demurrage and disbursement accounts, ensuring timely collection and settlement.
• Support the development and improvement of operational systems and procedures.
• Oversee the handling of P&I, Cargo and FD&D claims.
• Ensure compliance with EU ETS and FuelEU Maritime requirements.
• Oversee vessel performance monitoring, hull cleaning programmes and scrubber earnings calculations.
• Supervise the administration of stevedore damage claims and crew bonus schemes.
• Establish and monitor departmental KPIs, including SDR recovery and EU ETS cost recovery.
• Mentor, train and support operational staff as required.

Requirements

• Previous experience in a similar Commercial Operations Manager role within a tanker, container or ship management environment.
• Strong understanding of tanker operations and commercial shipping.
• Experience managing and developing operational teams.
• Good working knowledge of EU ETS and FuelEU Maritime regulations.
• Experience handling marine claims and liaising with P&I Clubs.
• Strong communication, organisational and problem-solving skills.
• Ability to work effectively in a busy operational environment.

Due to the nature of the role, applicants should live within reasonable travelling distance of Glasgow.

You must have the unrestricted right to live and work in the United Kingdom.