Retail Charter Assistant (Yachts)

This is an excellent opportunity to join a global Yacht Management & brokerage company based in their New York office. You will join their esteemed team in New York City, dedicated to providing unparalleled support to the Retail Charter division.

Responsibilities

• Crafting yacht presentations and tailored proposals for clientele.
• Conducting searches for available yachts, coordinating with Central Agents, and compiling comprehensive information for our brokers' consideration.
• Designing bespoke cruising itineraries using cutting-edge software tools, tailored to the unique preferences of our clients.
• Assisting in the preparation of charter agreements and managing associated paperwork with precision.
• Skillfully handling financial aspects, including calculating charter figures and facilitating client payments with our Finance department.
• Providing administrative support throughout the charter process, from pre-booking to post-charter arrangements.

Requirements

• Some yachting experience with relevant knowledge about the industry (preferred)
• Impeccable attention to detail and a commitment to accuracy in all tasks.
• Exceptional organizational and time-management skills, with the ability to multitask effectively.
• Outstanding communication skills, coupled with diplomacy and professionalism in all interactions.
• Fluency in written and spoken English; proficiency in a second language is advantageous.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive attitude, a good sense of humor, and a calm demeanor even in high-pressure situations.
• Experience in sales or customer service, particularly within luxury brands or high-net-worth sectors.
• You must have the right to work in the United States to be considered (no sponsorship available)

The role is fully office based, flexibility for 4 days in the office / 1 day WFH once passed 3 month probation

Benefits

• up to 15% bonus
• 401K (pension)
• Travel insurance (work and personal) after 3 months
• Private health insurance (PMI), dental & vision – 100% Individual cover after 3 months
• Employee Assistance Programme (EAP)
• 25 days’ vacation + birthday is an additional day off.
• 3 month paid sabbatical after 10 years of service
• Happiness Factory & ESG – A range of social & ESG events and activities