Hotel Facilities Superintendent (Cruise)

This is an excellent opportunity to join a global ship management company in their Cruise Department based in Southampton. The company are experiencing a sustained period of expansion and this is the perfect to time to join.

You will have responsibility for the management of the maintenance and upkeep of the hotel areas of a cruise ship. Activities are carried out with the support of the Vessel Manager and specialist Superintendents. Close liaison with the Owner’s representatives and ship’s crew.

Responsibilities

Project and Refit Management

• Plan, prepare, and execute hotel-related projects, including dry dock and wet dock refits.
• Manage budgets, timelines, and quality control for all assigned hotel and facilities projects, ranging from minor tasks to refurbishments.
• Act as the main point of contact for projects, liaising with the ship’s crew, Owner’s representatives, colleagues and contractors.

Maintenance and Operations

• Provide expert support to the ship’s crew for repairs and maintenance.
• Develop and implement preventative maintenance programs to maximise the reliability and longevity of hotel systems and equipment, including galleys, laundries, and cabins.
• Oversee the planned maintenance system, tracking deficiencies and coordinating the delivery of necessary spare parts and services.

Quality and Safety Assurance

• Conduct regular inspections and audits of the vessels to monitor the technical condition of hotel facilities.
• Ensure that all maintenance and project work adheres to the highest standards of safety, quality, guest experience and crew welfare.
• Ensure compliance with all relevant regulations, including Public Health legislation, SOLAS, Flag State, Classification Society and safety management system.

Financial and Budget Management

• Create and manage budgets for maintenance and capital expenditure.
• Work with the Owner’s representatives, procurement team and suppliers to manage contracts, costs, and quality.

Leadership and Communication

• Collaborate with stakeholders, including Owner’s representatives, shipboard management and colleagues.
• Work independently and manage contractors during maintenance periods.
• Maintain strong communication with the ship’s crew, Owner’s representatives and colleagues.

Requirements

• A recognised qualification in marine engineering, naval architecture, or project management.
• Maintenance management experience in a hotel, cruise ship, or yacht setting.
• Project management, organisational, and problem-solving skills.
• Experience managing budgets and Furniture, Fixtures, and Equipment.
• A strong knowledge of SOLAS, Flag State and Classification Society rules.
• A talented and proven people manager, who is able to lead and influence a diverse and remote workforce.
• Excellent communication skills, both verbal and through presentation of data in reports.