Crew Services Administrator

This is an excellent opportunity to join a busy crewing department of a global yacht management company based in their London office (Hybrid)

Reporting to the Head of Crew Services, you will play a key role in supporting crew employment and payroll administration for Burgess-managed yachts

Administer crew employment and payroll processes for managed yachts, ensuring all documentation is prepared accurately and on time.
Review and verify crew documentation and certificates; ensure that the certificates are uploaded to the in-house ISM database.
Prepare and issue Seafarer Employment Agreements (SEAs), Employment Agreements, and other relevant documentation (eg confidentiality agreements, vaccination records, crew handbook).
Assist yachts with monthly salary processing, pushing the payroll through the process, and ensuring funding request letters are issued and processed – chase as required.
Prepare other employment-related correspondence, such as mortgage application letters and termination letters.
Maintain expertise in crew-related modules (crew leave planner, payroll, personnel records) and act as a first point of contact for related queries from onboard crew, internal staff

Genuine interest in Seafarer human resources.
Ability to work independently and take initiative while being a strong team player.
Proficient in Microsoft Office (particularly Excel at an intermediate level).
Excellent written and verbal communication skills in English.
High numeracy skills and strong attention to detail.
Ability to adapt communication style to suit different audiences and situations, demonstrating tact and fairness.
Strong organisational skills with the ability to manage multiple priorities.
Creative thinking and problem-solving skills.
A good sense of humour.
Eagerness to learn and develop professionally.

Desirable

You must have the right to work in the UK to be considered.

15% Bonus, Pension, Hybrid Working and many more

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