Charter Management Assistant (Yachts)

This is an excellent entry level position into a global yacht management company based in Miami. You will join as a member of the charter management department who act as central agents for a prestigious fleet of large motor & sailing yachts.

The department’s objective is to provide a comprehensive, efficient, and informed service to yacht owners, charter brokers and to the captains of the managed yachts, whilst maximising on charter revenue opportunities.

Responsibilities

• Provide administrative assistance to your allocated Charter Manager/s and to the department.
• Assist with the management of department documents via SharePoint.
• CRM data entry and maintenance relating to yacht and contact records and with an emphasis on the timely logging of charter opportunities/enquiries for the yachts.
• Assist with the creation and editing of marketing materials for the charter central agency yachts, to include yacht presentations and industry updates using PPT/PDF.
• Update details on Yachtfolio – the industry intranet system providing brokers with yacht details, brochures, crew profiles, yacht schedules/availability.
• Prepare Charter Agreements for owner’s use of their yachts.
• Book travel arrangements, flights, hotels, car hire etc.
• Collate and manage your Charter Manager(s)’ company expenses.

 

Requirements

• The applicant should have a good knowledge of Microsoft Office programs, with a focus on Word, PowerPoint, Excel and Teams.
• Previous experience of CRM (Customer Relationship Management system)
• Adobe Acrobat to produce marketing materials and protect documents.
• DocuSign experience helpful but not essential
• Excellent typing skills
• A basic knowledge of other languages such as French, Italian, or Spanish, would be an asset.
• Nautical experience and/or knowledge of marine/yachting terminology helpful but not essential.

Benefits

• Competitive salary
• 15% bonus
• Hybrid working after 3 months
• 401K (pension)
• Travel insurance (work and personal)
• Private health insurance (PMI), dental & vision – 100% Individual cover
• Employee Assistance Programme (EAP)
• 25 days’ vacation + birthday is an additional day off.
• 3 month paid sabbatical after 10 years of service