Assistant Maitre D (Cruise Ship) – Worldwide

Position Duties and Responsibilities: Supervise, train, and evaluate restaurant staff in assigned dining venues. Maintain high service standards, ensuring guest satisfaction through daily table visits and personal attention to VIPs and special requests. Coordinate restaurant operations during events such as the Midnight Buffet and assist with scheduling and assignments. Monitor staff appearance, hygiene, and compliance…

Responsibilities

Position Duties and Responsibilities:

• Supervise, train, and evaluate restaurant staff in assigned dining venues.
• Maintain high service standards, ensuring guest satisfaction through daily table visits and personal attention to VIPs and special requests.
• Coordinate restaurant operations during events such as the Midnight Buffet and assist with scheduling and assignments.
• Monitor staff appearance, hygiene, and compliance with USPH and company policies.
• Assist with wine service and guest relations when necessary.
• Lead onboarding and mentoring of new team members.
• Track special occasions and ensure appropriate amenities are delivered.
• Support compliance with safety, environmental, and operational standards.
• Participate in meetings, training sessions, and other duties as assigned.

 

Leadership Responsibilities:

• Monitor team performance, delegate tasks, and maintain service flow.
• Recommend staffing decisions and disciplinary actions as needed.
• Mentor and train team members for development and succession.

Requirements

 

• 5–8 years of hospitality management experience (shipboard preferred).
• Degree in Hospitality Management or related field preferred.
• Strong leadership, communication, and guest service skills.
• Experience with multicultural teams and dynamic environments.
• Basic knowledge of accounting and proficiency in MS Office.
• Fluent English required; additional languages (Spanish, French, German) a plus.

Physical Requirements:

• Must be able to stand/walk for long periods and lift up to 50 lbs.
• Full mobility and ability to participate in emergency drills required.

Benefits

• Work in one of the Top-Rated Workplaces
• Earn recognition and career advancement opportunities
• Travel around the World
• Experience working with more than 72 nationalities
• Save Money as you do not pay for food and accommodation on board
• Medical insurance provided during contract