Concierge Assistant/Shorex (Mega Yacht) – Worldwide

A luxurious Mage Yacht is seeking an experienced Concierge Assistant/Shorex Assistant to join ship in the next couple weeks.

The Concierge Assistant provides operational and administrative support to the Concierge team including filing, maintenance of email calendars and folders, phone calls to DMCs/hotels/restaurants, copying, research and similar tasks as needed.

Responsibilities

• Acquire and maintain an understanding of the Concierge Departments’ administrative needs and plan
• Update Destination Experience (DE) Master List
• Create DE Bookables in Fidelio
• File and print all new DE information received from the Florida Office; print information to review and become familiar with programming
• Update and send out escort sign-up sheets and confirm escorts on upcoming DE programs
• Maintain Outlook Calendar (DE deadlines, Resident Roundtable, TV Show filming (Concierge Corner etc.)
• Support all administrative needs for the Concierge Team
• Assist with Destination Experiences
• Implement and maintain an efficient back office operation

Hiring Requirements

• Minimum of three years of experience on a Cruise line in a Front Office/Concierge/Tour operations role preferred
• Valid medical and Basic Safety Training
• Able to join ship before mid-August
• Additional Hospitality courses or tuition are an advantage
• Experience working with an ultra-luxury cruise ship is preferred
• Experience in the tourism industry preferred
• Additional languages preferred (German, French, Italian, Spanish, Japanese /Mandarin)
• Basic knowledge of meeting and event planning
• To speak, read and write English clearly and distinctly
• Excellent computer skills to include Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of Fidelio Cruise and Concierge Assist (Gold Key Solutions) is preferred

Along with worldwide travel opportunities, The World offers many other benefits. Our team members are afforded comfortable accommodations, delicious meals, facilities including a fitness center, state- of- the- art bicycles, crew bar, outside sun / seating deck, and a variety of crew enrichment activities. In addition, we have the most generous Tuition Reimbursement Program in the industry.

Due to the location of the ship and urgency of the position, candidates need to hold an EU passport or Schengen Visa and be able to join asap.

Rotation is 4 months on and 2 months off.

For more information, please email hidden link - please login or apply today if you have the experience.

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Navis is acting as an Employment Agency in relation to this vacancy.

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