Performance Assurance Manager

Performance Assurance Manager (Ferries) - Permanent - Gourock / Agile Working

The UK's largest ferry operator in terms of ships and destinations served and one of the largest transport operators in Scotland is looking for a Performance Assurance Manager to join their busy team based in Gourock, Scotland.

Reporting to the Head of Marine and Safety Authority this role is responsible for providing the quality assurance function of the fleet management department across all vessel management activities providing guidance, leadership, advice, and direction. This role will manage the capacity and capability for the Standards and Performance Department to set and audit standards and ensure policy and processes are correct, continuously improved and are being adhered to through audit and collaboration with the Fleet Management Department and the Governance, Risk and Assurance team.

The requirements to be considered for this role are;

Essential

* Minimum HND or equivalent qualification in Business/administrative or equivalent
* experience.
* Management experience.
* Experience in commercial ship operations and management, sea going Marine (Deck) or
* Engineering background advantageous.
* Lead auditor in ISM or ISO 9001 standard.
* Demonstrable experience in information and data management.
* Proven experience in all aspects of Microsoft Office applications.
* Ability to deal with staff and build relationships at all levels both internally and externally.
* Proven verbal and written communication skills.
* Strong document, data, and process management skills.
* Ability to collate and report effective management information.

Desirable

* Experience in quality management systems, processes, and procedures.
* Experience in auditing and investigation.
* Experience in data visualisation and presentation.

*To be considered for this role, you MUST be based in the UK/have the immediate right to live and work in the UK*

To apply, please send your CV or call Devon Adsett on +44 (0)2392 228283 for further discussion.

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