Deployment Manager

Deployment Manager – London – Permanent

Description

I am on the lookout for a candidate to join my clients team as a Deployment manager. My client provide software solutions into the maritime sector, and they are looking for a tech-savy Deployment manager to help their new clients onboard and install the relevant systems for their success within the assigned customer cluster.

Responsibilities

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• To assist the vessel where necessary in the installation of any hardware / software.
• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades

What I am looking for;

• Project management
• Tech literacy
• Customer facing soft skills
• Knowledge of the shipping / marine industry an asset.

Navis is acting as an Employment Agency in relation to this vacancy.

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