Learning and Development Consultant (Cruise) – Worldwide

One of the world’s largest cruise lines is looking for Learning and Development Consultants to join their fleet. You will be a strategic partner, influencing the development of employees on board through the application of professional learning and development initiatives.

Responsibilities:

• Provides professional consultation to onboard employees to maintain and improve leadership effectiveness and business performance.
• Conducts needs assessments to identify performance gaps and implement solutions to maximize performance and achieve measurable results in crew satisfaction(leadership aspects), guest satisfaction and other business KPIs.
• Guides onboard leaders through the talent management process of assessing individual performance, creating personalized development plans and establishing team succession plans.
• Facilitates dynamic and impactful leadership training sessions and provides ongoing support that ensures successful transfer of knowledge and drives individual and team effectiveness.
• Creates and executes customized learning sessions that address identified business/performance/behavioral gaps.
• Conducts Train the Trainer sessions with onboard instructors and provides ongoing feedback to improve effectiveness of training methods and delivery.
• Conducts on-the-job observations, identifies gaps in performance and provides leadership with feedback and recommendations for improvement.
• Provides career coaching and advice through workshops and one-on-one sessions.
• Utilizes psychometric instruments to enhance leadership capabilities and drive team effectiveness.
• Models and champions a culture of commitment to the Company’s values, standards and overall business strategies.

Requirements:

• Strong coaching experience
• Bachelor’s degree (or foreign equivalent) from an accredited university or college in Learning & Development, Business Administration, Human Resources, Psychology or related field is required.
• Extensive experience as a HR professional specializing in Learning and Organizational Development in an upscale hotel, cruise line or corporate organization.
• Experience in applying adult learning principles and consulting, coaching, mentoring, and training techniques.
• Ability to build and maintain effective relationships, partner with leaders at all levels, relate with diverse groups of people and act with diplomacy and tact.
• Exhibits passion for constant learning and demonstrates an eagerness to share that passion with others.
• Ability to understand and convey business priorities and use compelling arguments to gain support and commitment.
• Self-motivated and possesses superior time management and organization skills.

Navis Consulting; keeping your career on course

Navis is acting as an Employment Agency in relation to this vacancy.

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