Competency Supervisor, Quality Services – Fixed Term (HR21093)

Job description

Job Description as Competency Supervisor with Stork:

The objectives for the Competency Supervisor are to support the growth of the business by providing support to the Management Team this is to ensure repeatability and reproducibility of each of the Inspection discipline requirements within the business product line.

Tasks and Responsibilities as Competency Supervisor:

Operations

• Build and enforce positive team and client relationships, primarily for competency related matters.
• Responsible for ensuring on time delivery of departmental KPI’s, RFI’s and pathway reports.
• Ensuring continual data entry and review for accuracy.
• Expert knowledge of pathway to ensure all data is extracted and analyzed, daily, weekly and Monthly.
• Devising time schedules for Coordination to allow the Competency function to deliver on time reporting.

Reporting (Data Analysing)

• Creation of reporting templates to identify pertinent & relevant data and the ability to report it.
• Continual Data Analysis resulting in the receipt of added value information.
• Enhanced level of commercial awareness to be able to assess all financial information held within reports such as, demand reports, monitoring charged trends for top clients, interaction with other departments and clients’ presentations
• Provide support during Tenders and Bids for the department, supporting with completing technical questionnaires, providing charts and images, tender highlights.
• Accountability for Client Portal and provide support on IT Developments for the department.
• managing sensitive information
• Identifying areas for improvements & introducing changes when required for competency related guidelines and procedures.
• Client Interaction during performance reporting and clients’ meetings.
• Accountable for competency related departmental records.

HSEQ

At Stork, Safety is our first Core Value and we believe that safety is a team effort.
Safer Together is employee owned. It is how we think, communicate and act at Stork.

As a member of the Stork team, there are expectations of you within your role:

• Be aware of, and understand your HSEQ responsibilities relevant to your role, if unsure ask your Line Manager
• Work in partnership with HSEQ on any HSEQ matters
• Work in accordance with your departmental HSEQ Service Level Agreement (if in existence)
• Understand and adhere to the Safer Together behaviours

Staff Management and Performance

• Support management team and ensure sufficient resources are in place to deliver departmental objectives.
• Provide support to team members and where required mentor & develop both individual and team performance.
• Responsible team member’s performance & development process. This includes a minimum of mid-year and end of year reviews.
• Ensure commercial & technical knowledge in developed and retained within team.
• Identify development opportunities for team members through utilising resources in a flexible manner and project related work.
• Support management on succession planning requirements within team.
• Manage employee’s annual leave through effective resource planning.
• Manage employee absence and liaise with HR to identify trends and where required identify intervention strategies.

Job requirements

At Stork, we attach great value to the key competences of our employees. We expect you always give safety the highest priority and that you are strongly working together with others. You are a specialist in your area of expertise and you have a proactive and entrepreneurial attitude.

Specific Requirements for the Competency Supervisor:

Education & Experience

Education

Essential

• GCSE Standard Grades or equivalent
• HNC/HND and/or prior experience within a similar environment

Desirable

• Supervisory Training

Experience and Skills 

• Practical experience in the relevant discipline associated with the standard
• Effective interpersonal skills including coaching
• Knowledge and application of Business Operating procedures, including those of interface functions
• Effective identification, evaluation and resolution of problems
• Effective presentation and negotiation skills
• Effective identification of opportunities to develop related products and services

We understand that our people are key to achieving Storks ambition to be the Industry reference every day, everywhere and we are proud to have been awarded the Investors in People Gold standard in recognition of our strong employee engagement focus.

Working conditions

There are many great reasons to work at Stork – 

Competitive Benefits

In order to attract and retain skilled, competent and customer focused people we offer a competitive and extensive benefits package providing a suite of both contractual and voluntary benefits including access to corporate discounts. Employee benefits will depend on work location and role, however, may include life assurance, income protection, and private medical insurance.

In addition we recognize the importance of providing flexibility to our employees and offer a Flexi Friday working arrangement as well as the opportunity to purchase additional annual leave.

Location: Dyce, Aberdeen
Hours: 40 hours
Contract: Fixed term until 8th October 2021

Company Information

Stork, a Fluor company, is an expert provider of maintenance, modification and asset integrity services to the global oil and gas, chemicals and process, metals and mining, power, and manufacturing industries. We are dedicated to improving asset performance, safety and cost efficiency for our Clients throughout the complete asset life cycle. 

With a team of 19,000 employees in over 100 countries, we serve more than 4,000 Clients across 6 continents. 

Stork is dedicated to reducing risk, assuring safety and reducing environment impact through our award-winning value driven HSEQ platform; Safer together Whilst safety will always remain our core value, the platform not only communicates on Safety but also on Health, Environmental and Quality issues too.  We are committed to our transparent, employee-led approach to HSEQ.

One Team, One Stork

As one Stork, we treat all people with dignity, respect each other’s perspective and share knowledge and resources to achieve excellence, deliver value and grow individually and collectively. 

We are fully committed to the elimination of unlawful and unfair discrimination and value the difference that a diverse workforce brings to the organisation. Stork recognises that providing equality of opportunity, valuing diversity and promoting a culture of inclusion and flexibility to our employees is vital to our success.

From school leavers and university graduates to transitioning military veterans, we provide career opportunities with targeted development programmes. 

Going above and beyond for our wider community

Stork is dedicated to ensuring we are a socially and environmentally responsible employer and undertake a range of activities to give back and support the communities in which we live and work – from various charity work to working with schools as part of Developing Young Workforce.