Operations Controller (Marine) – Kent

Operations Controller (Marine) – Permanent – Kent – Competitive package

This is an excellent opportunity to join a market leading shipping company with a global presence

Your role will be to work within a team of Operations Controllers on a shift pattern covering a 24hrs 365days of the year operation.

Responsibilities include:

• To receive orders from the customer, organising the scheduling and logistics of fleet in order to ensure most efficient use of assets to deliver optimum service.
• Enter and update order information into the sales database for accurate tracking of work requirements
• To provide tug utilisation ensuring that obligations for availability of expertise, equipment and personnel are met at all times in order to maintain customer satisfaction and operational efficiency.
• To work closely with the Operations and Technical departments to ensure that the tugs are available for scheduled maintenance as and when required.
• Working closely with the Operations team to deploy assets for towage services to maximise revenue.
• Deal with requests for coastal work, salvages or special services as they arise ensuring that all relevant parties are informed as promptly and accurately as possible.
• Maintain a good relationship and co-ordinate regularly with other port stakeholders, including the port authority and customer representatives..
• Participate in an agreed rota system to ensure we provide 24hour coverage for towage operations and emergency service.

Experience Required:

• Excellent written and oral communication skills, with the ability to use MS office as well as our internal systems.
• A clear understanding of certification and document control with regards to vessel operations
• Familiarity with Maritime Rules, Regulations, Codes and Guidelines; ISM Code and ISPS requirement’s and class (preferred)
• Knowledge and experience with the Marine Industry (preferred)
• Experience in an administrational/operational role
• UK driving licence required due to location
• Must have right to live and work in the UK

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Navis is acting as an Employment Agency in relation to this vacancy.

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