Technical Sales Manager (HR21004)

Job description

Job Description as Technical Sales Manager with Stork:

To lead the internal sales team in providing a comprehensive sales service whilst also leading the innovation team to ensure the Cooperheat equipment range is pioneering and market leading.

All employees may be required to undertake differing or additional tasks to those detailed within this job description, on the proviso that they are within the reasonable skills, experience and knowledge of the employee. 

Task and Responsibilities as Technical Sales Manager:

Internal Sales

• Responsible for managing customer base in accordance with the relevant procedures and oversees customer base as a whole 
• Plans and distributes work activity of Internal Sales team, responsible for the output and quality of the Internal Sales team and its output
• Advises customers and internal colleagues on technical specifications and individual requirements
• Delivers standard/technical equipment and services quotes, ensures all open quotes are followed up and closed on CRM system in timely manner
• Closely liaises with the wider Sales and Production teams to ensure deadline achievement and effective planning of work
• Assists with development of strategic and operational plans
• Maintains the Internal Sales Forecast
• Internal sales data analysis and reporting

Customer Relationship Management

• Development of new relationships with targeted clients to accelerate growth of customer base
• Maintenance of existing customer relationships to generate business

Technical Authority

• Provides technical solutions based on customers individual technical requirements
• Assists non-technical colleagues and customers as required
• Keeps up to date with products, competitors and relevant legislation
• In conjunction with wider Sales team, engages in business development activity
• Advises on sales, supply chain and manufacturing issues where appropriate

Innovation

• Lead focal point for all Cooperheat innovation projects and activities
• Manages allocated innovation resources to provide best value (of time, resource, budget)
• Maintains awareness of industry, competitor and technological advancements 

Remains Flexible to the Needs of the Business

• Undertakes reasonable ad-hoc or routine duties as directed by line manager.

Job requirements

At Stork, we attach great value to the key competences of our employees. We expect you always give safety the highest priority and that you are strongly working together with others. You are a specialist in your area of expertise and you have a proactive and entrepreneurial attitude.

Specific Requirements for Technical Sales Manager:

Education

• Engineering based degree (or equivalent qualification)

Experience

• Demonstrable senior sales and executive level management experience, ideally within a global heat treatment business environment
• Thorough heat treatment industry knowledge and experience (products and services)
• Experienced in the design and delivery of innovation projects
• Strong, confident communication skills

We understand that our people are key to achieving Storks ambition to be the Industry reference every day, everywhere and we are proud to have been awarded the Investors in People Gold standard in recognition of our strong employee engagement focus.

Working conditions

There are many great reasons to work at Stork – 

Competitive salary and Benefits

In order to attract and retain skilled, competent and customer focused people we offer a competitive salary and an extensive benefits package providing a suite of both contractual and voluntary benefits including access to corporate discounts. Employee benefits will depend on work location and role, however, may include life insurance, income protection, pension and private medical insurance.

Location: Southport
Hours: 34
Contract: Permanent

Company Information

Stork, a Fluor company, is an expert provider of maintenance, modification and asset integrity services to the global oil and gas, chemicals and process, metals and mining, power, and manufacturing industries. We are dedicated to improving asset performance, safety and cost efficiency for our Clients throughout the complete asset life cycle. 

With a team of 19,000 employees in over 100 countries, we serve more than 4,000 Clients across 6 continents. 

Stork is dedicated to reducing risk, assuring safety and reducing environment impact through our award-winning value driven HSEQ platform; Safer together Whilst safety will always remain our core value, the platform not only communicates on Safety but also on Health, Environmental and Quality issues too.  We are committed to our transparent, employee-led approach to HSEQ.

One Team, One Stork

As one Stork, we treat all people with dignity, respect each other’s perspective and share knowledge and resources to achieve excellence, deliver value and grow individually and collectively. 

We are fully committed to the elimination of unlawful and unfair discrimination and value the difference that a diverse workforce brings to the organisation. Stork recognises that providing equality of opportunity, valuing diversity and promoting a culture of inclusion and flexibility to our employees is vital to our success.

From school leavers and university graduates to transitioning military veterans, we provide career opportunities with targeted development programmes. 

Going above and beyond for our wider community

Stork is dedicated to ensuring we are a socially and environmentally responsible employer and undertake a range of activities to give back and support the communities in which we live and work – from various charity work to working with schools as part of Developing Young Workforce.