Export Inside Sales Coordinator (Shipping) – Liverpool

Export Inside Sales Coordinator (Shipping) – Liverpool – Competitive Salary – 12 Month FTC

Great opportunity to join a world leading shipping company as an Inside Sales Coordinator. You will provide inside sales support with a focus on specific trades and be the focal point for Head Office on defined trade(s).

Responsibilities Include:

• Day to day contact with Head Office on sales aspects of specific trades
• To produce weekly trade reports for specific trade area
• To produce weekly business plans and compare against vessel profiles
• To monitor vessel performance on volume and weight and enact HO allocation and performance requirements
• To make proactive telesales calls based on quote/ commerical data and updating CRM/ vessel profile accordingly
• To carry out all aspects of Sales, with particular emphasis on Inside Sales and Quoting
• To make sure that the customers are aware of all charges and all chargeable events are notified and freighted
• To issue all internal and external sales staff all freight tariffs / rate sheets / surcharges and amendments as guided by Head Office and/or the Trade Manager
• To convey significant changes in any of the above (e.g. ocean rates, caf, baf, war risk, haulage, transit times, service changes) to our UK customers
• Liaison between customers, the outside sales teams and HO on negotiation of freight rates. This also involves timely handling of all inward emails, sales leads, progress chasing
• To assist in targeting and planning outside sales calls
• To assist the Supervisor in preparation of monthly report and market analysis

Qualifications and Experience:

• Excellent organisational and communication skills
• Experience in Internal Sales Role
• Experience in account management background
• Confident to meet and build customer relationships
• Previous experience within the shipping industry
• Excellent interpersonal skills
• Good IT skills (Microsoft packages – Excel/Outlook/PowerPoint etc.)
• Excellent time management skills
• Good presentation skills
• Driven and ambitious individual
• Excellent attention to detail
• Excellent analytical skills

Educated to GCSE/Equivalent in English and Mathematics (Grade C and above)

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Navis is acting as an Employment Agency in relation to this vacancy.

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