Crisis Management & Human Behaviour
- Course Type:
- Crisis Management and Human Behaviour on Passenger Ships
- Training School:
- Glasgow Maritime Academy LLP
- Glasgow, United Kingdom
- 1 day
MCA approved STCW 2010 Crisis Management & Human Behaviour
Course Duration: 1 day (0900 - 1700)
Entry Requirements: None
Course is open to masters, chief mates, chief engineer officers, second engineer officers and any other personnel who are responsible for the safety of passengers in emergency situations. This course has been designed to meet the requirements of Regulations V/2 of the STCW Convention and Code 1978 as amended.
A certificate is issued by the college on the successful completion of the course on behalf of the Maritime Coastguard Agency.
There are four outcomes to the training
- Outcome 1: The learner understands the importance of ship board emergency procedures and knows how to organise them.
- Outcome 2: The learner is able to control the response to emergencies on board.
- Outcome 3: The learner is able to control passengers and other personnel during emergency situations.
- Outcome 4: The learner is able to establish and maintain effective communications during emergency situations.
- Impact of Ship's design on emergency procedure,
- Safety Regulations
- Shipboard Emergency Plan,
- Importrance of preplanning and drills,
- Importance of Debriefing
- Dealing with emergency situation,
- Identifying shortfall in resources and its contingency measueres
- Effect of stress on performance,
- Reaction and behaviour of passengers and ship board personnel
- Leadership Skills, Typical symptoms of stress in passengers and crew
- Importance of clear instruction,Giving instruction taking into account of language barrier
- Passenger and crew concern about emergency situation,
- Providing appropriate response to passenger and crew