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Online STCW'78 (as Amended) Crowd Management & Passenger Safety

£76.50 GBP

Course Type:
Crowd Management
Training School:
online course
1 day

Use code STCW10 at checkout for 10% Discount

About the Course

STCW 2010 Code calls for crew to follow approved training in crisis management and human behaviour, with the training focused on applied psychology for competent assessment of both passenger and crew reactions. To this end, Crowd Management training is required for all personnel designated to assist passengers in an emergency; which includes, but is not limited to:

  • Assessing the situation and providing an effective response.
  • Leading and directing others.
  • Identifying signs and symptoms of excessive personal stress, and the stress response to others.
  • Understanding that stress can affect performance and the ability to act.
  • Being aware of the reaction patterns of passengers and other personnel in emergencies recognising specific behaviours of passengers and other personnel.

This online training course is based on the guidelines of IMO Model Course 1.28, and aims to meet the mandatory minimum requirements for the training of masters, officers, ratings and other personnel on passenger ships in STCW Code (2010): Regulation V/2(&3) pa. 4, 5 & 6 and Section A-V/2(&3) pa. 1, 2 & 3.

Aims of the Course

This course has the following KUPs

Knowledge, understanding and proficiency (KUP) in the use of all techniques, information and equipment supplied to deal with an emergency, including familiarisation with all safety aspects of the ship and the ability to effectively communicate with passengers and fully prepare them for an emergency.

This course has the following crew-training aims:

  • Control a crowd in an emergency situation on board.
  • Locate essential safety and emergency equipment on board.
  • Communicate effectively with passengers during an emergency.
  • Demonstrate the use of personal life-saving appliances.
  • Comply with the ship's safety and emergency procedures.

Target Audience

This course covers the minimum standard of competence for:

Masters, chief mates, chief engineers, second engineer officers and any other person assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings and any other person having responsibility for the safety of passengers in emergency situations on ro-ro and non-ro-ro passenger ships.

Course Duration

The course lasts for approximately 5 hours depending on the learner’s abilities and reading speed. However, you can enter and exit this course as often as you require but you must complete the final assessment in one sitting as it will reset if you exit during an assessment phase.

Course Subjects

The Introduction comprises the following topics:

  • Introduction to Crowd Control & Passenger Safety
  • Course Contents, Target Audience and Aims
  • Course Usage Instructions

Learning Outcome 1: STCW 2010 Requirements

  • Introduction to Shipping Legislation
  • STCW 2010 Requirements
  • Safer Ship Operation

Learning Outcome 2: Crowd Management Training

  • Life-Saving Appliances and Control Plans
  • Assembly and Emergency Embarkation
  • Mustering Procedures
  • The Psychology of Emergencies

Learning Outcome 3: Familiarisation Training

  • Design and Operational Limitations of the Ship
  • Operating Hull Openings
  • Legislation & Codes affecting Ro-Ro Passenger Ships
  • Stability & Stress Requirements
  • Special Equipment Maintenance
  • Loading & Cargo Securing
  • Dangerous Cargo Areas
  • Emergency Procedures

Learning Outcome 4: Safety Training

  • Communication
  • Life-Saving Appliances
  • PLUS: Final Course Assessment

Case Studies: Tragedies from Maritime History

  • Presentation of 6 Past Maritime Tragedies
  • Analysis of Mistakes Made
  • Key Learnings & Recommendations
  • PLUS: Course Feedback Form

Use code STCW10 at checkout for 10% Discount

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1 Lowry Plaza
The Quays
United Kingdom
M50 3UB
United Kingdom

Tel: (+44) 01614130024
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